SHIPPING

Please remember that all special order items are hand-made in Turkey.  These orders
will be shipped 2-4 weeks from the date of order. Please remember that all orders must
go through US customs.  The time frame given for orders still depends on US customs
releasing the packages in a timely manner. If you purchase a special order with an item
that is immediately available I will hold the one item until your order is complete and mail
them together.

You orders placed with an address in US, US Territories and other countries listed below
will calculate automatically at check out.

You will receive an e-mail notification when the item has been shipped.  Therefore, the
below shipping times and rates apply when the item has been shipped. For special
orders, such as cartouches, 2-4 weeks after order received.

Shipping United States
All orders will be shipped by US Postal Services.  The package will be insured and tracked for
security purposes.

ALL 1ST CLASS MAIL ORDERS WORLDWIDE IS FREE SHIPPING!

Priority shipping service is available for an additional fee. However, please remember the product
will not be shipped for 2-4 weeks after the date of order.

Priority           
Pieces        Charge
1             $6.00
2             $6.00  
3             $6.00   
4             $7.00
5             $7.00
6             $9.00
7             $9.00
8            $11.00
9            $11.00  
10           $13.00
11           $13.00
12           $14.00

Express delivery for US and territories is a flat fee of $16.00.


US Territories (Up to 10 Days) 1st Class Mail Free
American Samoa, Federated States of Micronesia, Guam, Marshall Islands,Northern Mariana
Islands (Saipan). Palau, Puerto Rico, U.S. Virgin Islands

International Order Policy
I will ship to many countries around the world. I will accept payment for international orders via
Paypal (Verified Paypal accounts only), Western Union, or wire transfer.

International First Class Mail
Please note, any items ordered under a $45.00 total cost and fit in a regular letter envelope will be
mailed first class free. The customer may contact me and choose to pay the priority mailing cost.
First class mailing may take anywhere from seven days to two weeks. This rule applies due to the
high cost of shipping to overseas countries from the USA.

International Global Priority (up to 10 Days) FREE (These counties only)
Canada, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Brazil, Chile, China, Colombia,
Cook Islands, Costa Rica, Czech Republic, Denmark, Dominican Republic, Finland, France,
Germany, Guyana, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Jamaica, Japan, Korea,
Republic of, Liechtenstein, Luxembourg, Malaysia, Mexico, Monaco, Netherlands, New Zealand,
Norway, Philippines, Poland, Portugal, Saint Lucia, Saudi Arabia, Singapore, South Africa, Spain,
Sweden, Switzerland, Thailand, Trinidad and Tobago, Turks and Caicos Islands, United Kingdom,
Vietnam, Virgin Islands (British) (Any State,Any Province)

Please note that I cannot be responsible for import tariffs, customs fees, or shipping delays due to
international shipping, and if a customer refuses shipment for any reason I will deduct any actual
shipping, customs and other costs incurred before any refund is given.

RETURNS

There will be no returns on personalized bought jewelry such as cartouches, cartouche bracelets
and spinning rings unless received damaged.

Any other items not personalized may be returned after contacting me for approval and returning
authorization code.  After receipt of the returned item, credit will be given minus 10% restocking
fee.

All products sold have a 90 Day Warranty for damage. Before returning damaged items you must
notify me for approval and returning authorization code. Upon receipt of the damaged item, you
will be given a full credit or replacement.
ORDERING INFO

I accept orders online through the Yahoo Store! Just go to any of my product pages and enter all
the variable information needed for that item, then click on the order button. This will take you to
the checkout screen. If you have additional items to order, click on "Keep Shopping."  To
complete your order, click on "Check Out"  in your shopping cart screen and fill in your payment
and shipping instructions. You may access your shopping cart by clicking the view cart button at
any time. You may also fax or phone your order by calling 334-4-709-4199.

SECURE ORDERING

This website is hosted by Yahoo! Store, which uses industry-leading Secure Socket Layer (SSL)
encryption to process all orders. When ordering at my store, your information is transmitted
securely over the Internet in encrypted (scrambled) form so that it cannot be accessed by
unauthorized third parties.

PAYMENT INFORMATION

I accept payments using Visa, Mastercard, PayPal, Check, Money Order or Cashier's Check.
International Orders may pay by using PayPal, Western Union, or bank wire.

PayPal
If you wish to submit payment via PayPal, please follow these instructions:
1. Select "PayPal" in my store's checkout billing screen and complete the checkout process.
2. In the payment confirmation screen, click on the Paypal button.
3. On the Paypal payment screen, enter the total for your order and log in to your Paypal account.
4. If you encounter technical difficulties sending payment through Paypal, please feel free to email
us, and we'll send you a Paypal invoice for the appropriate amount to make it easier to submit
payment. Please be sure to include your order number in your email.

Mailing Payment
If you wish to pay by money order or check please complete the shopping cart checkout and mail
payment to:

Cartouches and More
379 Oak Lake Drive
Enterprise, AL 36330

Be sure to write the order number on your company/personal check, Money Order or Cashier's
Check. Note that all orders by mail may not be ordered from Turkey until payment is
authenticated. Personal checks take approximately one week extra to clear.  Therefore, these types
of payments will add another week or two to the two-four week delivery promise.

SALES TAX

Any orders which have a Virginia address will be charged a 5% Sales Tax at check out.
CARTOUCHES
                   AND MORE
Owner  and Operator
Melinda Roth
PRIVACY
All Jewelry is
hand-made in Turkey.
Guaranteed to be
authentic and of the
highest quality.
ORDERING INFORMATION